Shipping Policy

Last Updated: October 13, 2026

Thank you for shopping with Wavylights!

We are committed to providing a smooth and reliable shopping experience. Please review our shipping information below before placing your order.

1. Order Processing

Orders are processed through our fulfillment network.

Processing times may vary depending on product availability, order volume, and fulfillment location.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Please note that processing time and shipping time are separate.

2. Shipping Destinations

Wavylights currently focuses on serving customers in the United States.

Shipping availability is determined during checkout.

If your delivery address is not supported, you may be unable to complete your order.

3. Shipping Rates

Shipping charges are calculated and displayed at checkout.

Our standard shipping offers are:

• Orders below $69: $4.99 shipping.

• Orders of $69 or more: Free shipping.

These rates apply to eligible US orders, provided the offer is available at checkout.

4. Estimated Delivery Times

Estimated delivery times depend on the product, shipping destination, fulfillment location, and carrier.

Order processing: [Insert verified processing estimate]

Estimated US delivery: [Insert verified delivery estimate]

Delivery estimates are not guaranteed unless expressly stated.

Unexpected delays may occur due to customs inspections, severe weather, carrier disruptions, or other circumstances outside our reasonable control.

If a material delay occurs, we will communicate available options in accordance with applicable law.

5. International Fulfillment

To provide our products, Wavylights works with independent suppliers and third-party fulfillment partners.

Some orders may be shipped directly from international fulfillment centers.

As a result, packages may travel through international shipping networks before arriving at their destination.

Depending on product availability, items from the same order may arrive in separate packages.

Wavylights remains responsible for customer support and resolving order-related concerns.

6. Order Tracking

Once your order has shipped, we will provide tracking information when available.

Tracking updates may take time to appear after the shipping carrier receives the package.

If you have difficulty tracking your order, please contact our support team.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If you notice an error in your shipping address, please contact us as soon as possible.

We will attempt to update the information before shipment, but changes cannot always be guaranteed once an order has entered fulfillment.

If an order cannot be delivered because of incorrect information, please contact us so we can review available options.

8. Delayed or Missing Orders

If your order has not arrived within the communicated delivery estimate, please contact us.

We will investigate the shipment with our fulfillment and shipping partners.

Where appropriate, we will arrange a replacement, refund, or another resolution consistent with applicable law.

9. Customs and Import Charges

Some orders may be shipped internationally.

Depending on applicable customs regulations, import duties, taxes, or other charges may apply.

Any charges not collected at checkout, and responsibility for paying them, must be disclosed to customers before purchase where required by law.

We will provide information about applicable charges and responsibilities when available.

10. Damaged or Incorrect Deliveries

If your package arrives damaged or contains an incorrect product, please contact us promptly.

Include your order number and, if available, photographs of the item and packaging.

We will review the issue and provide an appropriate resolution under our Return & Refund Policy and applicable law.

11. Contact Information

If you have questions about shipping, delivery, or order tracking, please contact us.

Store: Wavylights

Website: https://wavylights.store

Email: gymshxts@gmail.com

Please include your order number when contacting us about an existing purchase.