Privacy policy

Privacy Policy

Last Updated: October 13, 2026

Wavylights ("we," "us," or "our") operates the website https://wavylights.store (the "Website") and provides products and related services (collectively, the "Services").

Our online store is powered by Shopify. We also use third-party services, including DSers and independent fulfillment partners, to process and deliver customer orders.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our Website, purchase products, or communicate with us.

1. Personal Information We Collect

Depending on how you interact with our Website, we may collect the following categories of personal information.

Contact Information

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

Order and Transaction Information

  • Products purchased

  • Order numbers and transaction history

  • Purchase amounts

  • Payment method and payment confirmation

  • Shipping and tracking information

  • Refund and return requests

Payment Information

Payments are processed through Shopify and supported payment providers. These providers may collect and process payment card details and other financial information necessary to complete transactions.

Wavylights does not directly store complete payment card numbers.

Technical and Usage Information

  • IP address

  • Browser and device information

  • Website interactions

  • Pages and products viewed

  • Shopping cart activity

  • Cookies and similar identifiers

Customer Communications

We collect information you provide when contacting our customer support team, including order inquiries, questions, complaints, and refund requests.

Customers can complete purchases without creating a Wavylights customer account.

2. How We Collect Personal Information

We collect information:

  • Directly from you during checkout or when you contact us.

  • Automatically through cookies and similar technologies.

  • Through Shopify and its integrated services.

  • From payment processors, fulfillment providers, and shipping partners.

  • From analytics and advertising services where enabled.

3. How We Use Your Information

We may use personal information to:

  • Process and confirm purchases.

  • Collect and process payments.

  • Fulfill and deliver orders.

  • Send order confirmations and shipping updates.

  • Handle returns, refunds, and customer support inquiries.

  • Detect and prevent fraudulent transactions.

  • Maintain Website functionality and security.

  • Analyze and improve our products and Services.

  • Provide marketing communications where legally permitted.

  • Comply with applicable laws and legal obligations.

Our processing of personal information is based on applicable legal grounds, including contractual necessity, legitimate interests, legal obligations, and consent where required.

4. Order Fulfillment and Third-Party Suppliers

Wavylights works with independent suppliers and fulfillment providers to process and deliver orders.

We use DSers as an order management and fulfillment integration.

When you place an order, we may share information necessary for fulfillment with DSers and relevant suppliers, fulfillment partners, or shipping carriers.

This information may include:

  • Customer name

  • Shipping address

  • Telephone number, where necessary

  • Purchased products

  • Order details

  • Delivery instructions

Some fulfillment partners may operate internationally.

We share this information for purposes such as processing orders, arranging delivery, providing tracking information, and resolving shipping issues.

Wavylights remains your primary contact for purchases, refunds, and customer support.

5. How We Share Personal Information

We may disclose personal information to the following categories of recipients:

Shopify

For Website hosting, checkout, order management, security, and related commerce services.

DSers and Fulfillment Partners

For order management, supplier coordination, and shipment processing.

Payment Providers

For secure payment processing, transaction verification, and refunds.

Shipping and Logistics Companies

For delivery, shipment tracking, and resolution of shipping issues.

Analytics and Advertising Partners

For Website analytics, marketing measurement, and advertising where these services are enabled and permitted by law.

Legal Authorities

When required by applicable law or valid legal process, or when necessary to protect legal rights and prevent fraud.

We do not sell customer contact lists to data brokers. However, certain advertising-related disclosures may qualify as a "sale" or "sharing" under applicable US privacy laws.

6. Shopify and Third-Party Services

Our Website is hosted by Shopify, which processes certain personal information to provide and improve its commerce services.

Information submitted through our Website may be processed by Shopify and other service providers located in different countries.

Shopify may also process information for certain platform features under its own privacy responsibilities.

For more information, visit:

https://www.shopify.com/legal/privacy/app-users

Shopify's consumer privacy portal is available at:

https://privacy.shopify.com/en

Third-party providers, including DSers and connected suppliers, may process information according to their respective contractual obligations and privacy practices.

7. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies for purposes that may include:

  • Maintaining shopping cart functionality.

  • Supporting secure checkout.

  • Remembering preferences.

  • Measuring Website performance.

  • Preventing fraud.

  • Supporting advertising and marketing where enabled.

Some cookies are essential for Website operation.

Other cookies may be used for analytics or personalized advertising.

Where required by law, we obtain consent before placing non-essential cookies.

You may manage cookies through available Website privacy controls or your browser settings.

8. Marketing Communications

Where permitted by applicable law, we may send promotional emails, product announcements, and special offers.

You can unsubscribe from promotional emails using the unsubscribe link included in those communications.

Even if you unsubscribe, we may still send essential transactional messages regarding your orders.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, and disclosure.

Our Website uses Shopify's infrastructure and supported payment services.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill and manage orders.

  • Provide customer support.

  • Process returns and refunds.

  • Resolve disputes.

  • Maintain legally required business records.

  • Prevent fraud.

  • Comply with applicable legal obligations.

Retention periods depend on the type of information and applicable requirements.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of personal information.

  • Request a portable copy of certain information.

  • Opt out of certain targeted advertising or qualifying sales or sharing of personal information.

  • Withdraw consent where processing is based on consent.

  • Appeal certain decisions regarding privacy requests, where provided by law.

These rights may be subject to legal limitations and exceptions.

To exercise your rights, contact us at gymshxts@gmail.com.

Where available, you may also use our privacy opt-out page:

https://wavylights.store/pages/data-sharing-opt-out

We may request identity verification before processing certain requests.

We will not unlawfully discriminate against customers for exercising their privacy rights.

12. Children's Privacy

Our Website is not directed toward children under 16.

We do not knowingly collect personal information from children under 16.

If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

13. International Data Transfers

Because Wavylights uses Shopify, DSers, and third-party suppliers, personal information may be transferred to, stored in, or processed in countries outside your country of residence.

These countries may have different data protection laws.

Where required, we rely on appropriate safeguards for international transfers, including legally recognized transfer mechanisms.

14. Third-Party Websites

Our Website may contain links to third-party websites or services.

We are not responsible for the independent privacy practices, security, or content of unrelated third-party websites.

We encourage customers to review the privacy policies of external websites.

15. Complaints

If you have concerns about how we process personal information, please contact us using the details below.

Depending on your location, you may also have the right to submit a complaint to a relevant data protection authority or appeal a decision regarding your privacy rights.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, technology, Services, or legal obligations.

When updates are made, we will publish the revised policy and update the "Last Updated" date.

Where required by law, we will provide additional notice of material changes.

17. Contact Information

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Store Name: Wavylights

Website: https://wavylights.store

Email: gymshxts@gmail.com

Business Address:

7686 Willow Pl
Bronx, NY 10464
United States

Legal Business Operator: [Insert actual legal name]

For purposes of applicable data protection laws, the legal business operator identified above is responsible for personal information processed by Wavylights, except where another party acts as an independent controller under applicable law.